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Reservoir Engineer

Japan

Reservoir Engineer

Company Overview:

Rock Flow Dynamics (RFD) is a leading provider of reservoir management software for the oil and gas industry. Our software, tNavigator, leverages modern computing architecture to deliver superior speed, scalability & ease-of-use for integrated static and dynamic modelling from reservoir to surface networks.

Job Summary:

As a Reservoir Engineer, you will provides frontline technical support, delivers software training, and collaborates across teams to ensure a smooth user experience with tNavigator.

Key Responsibilities:

  • Technical support and software troubleshooting. 
    • Assist clients by providing technical support for tNavigator. 
    • Troubleshoot common software issues and escalate complex cases to senior engineers.
  • Software training and evaluation projects
    • Support and assist in delivering sessions for clients under supervision.
    • Participate in software evaluation projects by preparing materials and assisting in demonstrations.
  • Software support and liaison
    • Act as a bridge between users and developers to enhance software functionality.
    • Contribute suggestions for minor improvements based on user experience.
  • External representation and industry engagement
    • Represent the company in initial-level technical discussions with clients and consultants. 
    • Attend professional events and conferences (e.g. EAGE, SEG) as a participant. 
  • Cross-disciplinary collaboration
    • Work with commercial and technical teams by providing technical support materials. 
    • Assist in pre-sales activities by contributing technical inputs. 

Qualifications and requirements:

  1. Education: Bachelor’s degree in Petroleum Engineering, Reservoir Engineering or a related field.
  2. Working experience: At least 3 years of experience in reservoir engineering, simulation or technical support roles with software products like tNavigator, Petrel RE, Eclipse, Pipesim, GAP/RESOLVE,.
  3. Language proficiency: English and Japanese.

Skills:

  1. Strong understanding of reservoir engineering principles and workflows.
  2. Strong interest in reservoir simulation software and technical support.
  3. Strong analytical and problem-solving abilities.
  4. Excellent communication and presentation skills.

Other requirements:

Willingness to travel for training, client support and industry events.