We limit the amount of personal data collected to what is required to fulfil our obligations to you. We restrict, secure and control all our information assets against unauthorised access, damage, loss or destruction: whether physical or electronic. We will keep your personal information while you are a client or as long as required to meet our legal regulatory obligations. We may keep it longer if we cannot delete it for legal, regulatory or technical reasons. With your assistance we try to maintain the accuracy of your personal data.
We will collect and use your information only where:
We would like to send you information about our events or general communication including blogs and industry insights, which may be of interest to you. If you have consented to receive these communications, you may opt out any time by clicking the unsubscribe link at the bottom of any email. You have a right at any time to stop us from contacting you for these purposes or giving your information to other affiliated entities.
Cookies are used on this website. A cookie is a text file sent by a web server to a web browser and stored in the browser. The file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may send a cookie which may be stored by your browser on your computer’s hard drive. This information we obtain from the cookie could be used to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.
We will not provide any personal information to a third party unless you have given your permission.
The accuracy of your information is important to us and we will update the information as appropriate. If you change your contact information, please notify us and we will update our records.
You have a number of specific rights; these are summarised below:
This is a brief summary of your rights and there may be restrictions on some of them. If you wish to explore any of these rights at any time, please contact us on the address below and we will be pleased to assist you.
The majority of information is processed in the UK and European Economic Area (EEA). However, as part of the services offered to you, some of your information may be transferred to countries outside of the EEA.
Where your information is being processed outside of the EEA, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
We keep our privacy notice under regular review, and we will place any updates on our website.
Please let us know if you believe we are not holding your information correctly, if you are unhappy with how we have used your personal information or have any questions about our privacy notice or information we hold about you. Our Data Privacy Representative is Sarah Harvie who can be contacted at:
Rock Flow Dynamics Ltd Second Floor Suite 3 Union Plaza 1 Union Wynd
You also have the right to complain to the Information Commissioners Office. You can do this: